This Privacy Policy explains how Bangkok Explorer processes personal data in connection with its website and private culinary and market tour services in Bangkok. It applies to inquiries, bookings, tour coordination, and related communications.
We use personal data to respond to inquiries, assess availability, confirm group details, record dietary information, arrange routes and tastings, process payments, communicate meeting-point details, provide the guided experience, maintain records, improve service quality, and meet legal and accounting obligations.
We may share personal data with service providers that support website hosting, communications, payment processing, booking administration, and related operational tasks. Where a tasting venue or other third party must confirm a booking or dietary note, we share only the information needed to arrange the service.
We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, protect our rights, investigate misuse, or support claims and dispute resolution. We may also share information where disclosure is necessary to protect the safety of guests, guides, or others.
We may collect identification details, contact information, booking and payment records, dietary and route preferences, meeting-point information, and communications sent to us. We may also process limited technical data such as device, browser, and usage information when you use the website.
We receive personal data when you submit an inquiry, request a date or group arrangement, share dietary information, confirm a booking, make payment, or communicate with us by phone or other channels. Some technical data is generated automatically by the website and related systems.
We may use essential cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies are used for security, performance, and service improvement purposes.
You may manage cookies through your browser controls, including blocking, deleting, or restricting cookies. Some site functions may not work properly if certain cookies are disabled.
Subject to legal limits, you may ask to access, correct, delete, or object to certain processing of your personal data. You may also request a copy of information you have provided where this is required by law.
To make a privacy request, provide enough information for us to identify you and understand the data involved. We may need additional details before responding, and we may decline a request where the law allows us to do so.
We retain personal data for the period needed to handle inquiries, manage bookings, complete tours, meet accounting and legal obligations, and resolve disputes. When data is no longer required, we delete it or anonymize it where practical.
If we make material changes, we will update this page and may provide additional notice where appropriate. The revised version applies from the date it is posted unless stated otherwise.
